Frequently Asked Questions

GIFT CERTIFICATES

Yes. We all know someone who is entering the job market as an established professional, a college student, or even just finishing up high school. Gift Memberships are a great way to help them seize that next opportunity. When a fancy new backpack isn’t going to cut it – a Job Journals Workspace could give them the tools to take that next step.

CAN I CANCEL MY SUBSCRIPTION?

Yes, you can cancel your subscription at any time. Note that cancellation does not cancel the account. Accounts do not require an active subscription, so while the subscription will deactivate at the end of the current period, you will be able to reactivate/upgrade a subscription or redeem a Gift Certificate.

WHAT ABOUT AVAILABILITY?

Your Job Journals Workspace lives in the cloud and will be generally available 24 hours a day, 7 days a week, with occasional periods of scheduled downtime for maintenance and upgrades. Internet disruptions aside, you probably will not even be aware of these changes.

DISCOUNTS & PROMOTIONS

We are advocates for you and want you to have every advantage in your job search. So, we offer limited promotions from time to time as there is no better way to grow our membership than by giving you reasons to recommend us.

REFERENCE AND HELP

Video is the most effective media we have today, so we have a YouTube channel full of walkthroughs. A Job Journals Workspace is designed for you to just jump in and be productive instantly, but a video demonstration lets you see and hear the information in a format that makes it easy to pause and rewind until things make sense. That said, there will be articles that you may find helpful in getting the most value from your subscription.

DOES THE SUBSCRIPTION INCLUDE SUPPORT

Yes. We provide support in a number of ways that include video help, articles, and email.

WHAT ELSE CAN I DO WITH MY WORKSPACE?

When you are not using it for career planning, a Job Journals Workspace can help with any number of projects. Whether you are researching colleges, looking to buy a car, planning a home improvement project, etc. They will all benefit from a bit more structure and the tools we include with every workspace.